Transferring a Domain Name - Frequently Asked Questions

 

 

How do I transfer a domain name that I own to NameStick.com?

What are the requirements for transferring a domain to NameStick.com?

How long does it take for my name to get transferred to NameStick.com?

What do I need to do after my transfer is complete?

How much does it cost to transfer a domain to NameStick.com ?

What all does the $39 fee include?  

Is there any limit to how many years can added to my registration when I transfer my name to NameStick.com?

What problems could delay or prevent the transfer of my domain to NameStick.com?

The current administrative email for my domain name is invalid. How do I correct it?

Network Solutions

Register.com

Other Registrars

How long does it normally take to transfer a domain name?

Does this mean that I am transferring ownership of my domain to NameStick.com?

Domain Transfer Glossary

 

How do I transfer a name that I own to NameStick.com?

Why should I transfer my domain name to NameStick.com?

In order to use NameStick's profit boosting services with a name that was registered with any other company other than NameStick.com, you are first required to transfer your domain name to NameStick.com here.

It's as easy as filling out the transfer request form and waiting for the transfer process to complete itself.

Only domains that are registered with (or transferred to) NameStick.com will work with our website and email forwarding services.  If you want to use a name that was first registered with another company you must first transfer it to NameStick.com

What are the requirements for transferring a domain to NameStick.com?

1)  You must own the domain name.  (You cannot transfer someone else's domain name to you)

2)  The domain name must be more than 60 days old.

3)  You must be able to receive email at the address listed for the Admin Contact for the domain name. (So that you can approve the transfer request)

How long does it take for my name to get transferred to NameStick.com?

Here is how the transfer process works: 

After you request the transfer, you are emailed a transfer approval request. You must take the action specified in the email to approve the request  Important:  Note: You MUST have access to the email listed as the Admin Contact for your domain in order to receive this request.  If you do not, you must request that your current registrar company change it to an email address you have access to.   Then notify us to resend the transfer request.   After you approve the transfer request, it will be sent to the current registrar company for approval and then to the domain registry, which can take 5-7 additional business days, (sometimes faster though) 

You will receive an email confirmation when the transfer is complete.  

What do I need to do after my transfer is complete?

IMPORTANT! The very first thing you need to do when you are emailed that the transfer is complete is to change your nameservers so that your email service will work!!   Here is how: 

Once logged in to EZManager:

https://www.namestick.com/cgi-bin/2.41/manage.cgi

Click on the words "Name Servers" at the top right of the page. Then click the "Remove" box beside every existing nameserver and then click "Save Configuration"  Then in the "Server Hostname" box under "Adding new Name Servers", enter the following:  

ns1.namestick.com

and click on "Add Name Server"  

Now enter:  

ns2.namestick.com  

and click on "Add Name Server"  

You should now see the following appear:

Primary:  ns1.namestick.com

Secondary:  ns2.namestick.com  

Now log out – you’re done changing the nameservers and your transfer is complete to NameStick.com!

How much does it cost to transfer a domain to NameStick.com ?

The cost is only $39.00 USD to transfer your name PLUS we will add one full year of ownership to your domain name for you.

 

What all does the $39 fee include?  

The $39 fee includes the transfer of your domain name (example: yourname.com) plus one full year of registration added to your ownership of the name, the complete suite of NameStick tools including and complete real-time control of your WebForwards, MailForwards and your records using our industry-leading EZ Manager.

 

Is there any limit to how many years can added to my registration when I transfer my name to NameStick.com?

It is only possible for us to add one additional year to your registration when transferring to NameStick.com - you may add renewal years after the transfer is complete.

 

What problems could delay or prevent the transfer of my domain to NameStick.com?

If the e-mail address of the current administrative contact for the domain is invalid, you won't receive the confirmation e-mail and won't be able to confirm the transfer. Please see the next question for information about correcting your e-mail address.

The losing registrar can deny a transfer for several reasons: if the domain is not paid for, if the domain is less than 60 days old, if the domain is involved in a legal dispute, or at their discretion.

  • Domain is not paid for: If your domain is due for renewal with the losing registrar, you have up until the day before the renewal date to complete the transfer of your domain. After that, you will have to pay the losing registrar's renewal fee before you will be able to transfer your domain.
  • Domain is less than 60 days old: A domain cannot be transferred within the first 60 days after it has been registered. Transfers within the first 60 days will be automatically declined by the losing registrar.
  • Domain is involved in a legal dispute: If your domain is the subject of a litigation matter, involved in a bankruptcy proceeding, trademark dispute or dispute over the identity of the registrant, the losing registrar will refuse to transfer your domain.
  • At the discretion of the losing registrar: The losing registrar of your domain can also deny the transfer at their discretion. Your transfer cannot be denied without valid reason, however.
The current administrative email for my domain name is invalid. How do I correct it?

Unfortunately this can cause headaches when dealing withh other registrars. Please make sure that the administrative contact e-mail address for your domain is correct before you submit your transfer request, or you will experience unnecessary delays.  You will need to follow your existing registrar's contact information update process.

Network Solutions
Network Solutions uses an e-mail template-based system to make modifications to domains and contact information. The modification requests must come from the e-mail address they have on file. If that e-mail address is no longer valid, it is impossible to meet this requirement.

To change your e-mail address if it is invalid, you will first need to submit a request to change the contact e-mail address to hostmaster@networksolutions.com, then you will need to fax a "Letter of Authorization".

The form to submit to hostmaster@networksolutions.com can be found at: http://www.netsol.com/cgi-bin/makechanges/itts/handle

The fax form and instructions for completing it can be found at: http://www.netsol.com/en_US/makechanges/fax/contact.html

If Network Solutions does not reply to your request in a reasonable amount of time, or you are having difficulties with the forms, you can contact them by telephone at +1 703 742-4777. Network Solutions can be reached toll-free at (888) 771-3000 from U.S., Canada, Puerto Rico and U.S. Virgin Islands.

Note: Some domains are setup with Network Solutions using a method other than the standard MAIL-FROM Auth Scheme (CRYPT-PW or PGP). If you have setup your domain this way, you should be able to update your e-mail address without any difficulties using your preferred method. Please contact Network Solutions if you have any problems.

Note: Domains registered with Network Solutions' WorldNIC service can modify their contact info at: https://www.netsol.com/en_US/manage-it/. You will need your WorldNIC Account Number and Account Password to make the modifications. If you have forgotten your Account Number or Account Password, you can contact Network Solutions Customer Service by telephone at (888) 642-9675, or +1 703 742-0914 outside the U.S. These telephone numbers are only for WorldNIC customers; other inquiries should use the numbers above.

Register.com
Register.com uses a User Name/Password system in order to make modifications to the Administrative contact, but requires a response from the current e-mail address before they will finalize the change. If this e-mail address is invalid, you won't be able to reply and the change will not be made.

You can contact Register.com by creating a customer service ticket at: http://www.register.com/create_ticket.cgi. Select "Contact Information Changes" as the subject and complete the rest of the form, indicating in the Notes section that the e-mail they have on file for you is no longer valid and you need to change it to a valid address.

If Register.com does not reply to your ticket in a reasonable length of time, or you are having difficulties with the form, you can contact them by telephone at +1 212 594-9880. Register.com can be reached toll-free at 800-899-9702 in the U.S. and Canada.

Other Registrars
No other registrars that we are aware of require that your e-mail address be valid in order to update it. Most registrars now use a User Name/Password or similar system for modifications to your domain. Your registrar should have provided you with details on how to change your contact information at the time you registered your domain. If you do not have this information, check their Website.

How long does it normally take to transfer a domain name?

It normally takes 5-10 business days to successfully transfer your domain to our servers. If you requested a transfer of your domain more than ten (10) business days ago and haven't heard anything back from us, please contact our Transfer Support department at support@NameStick.com

Does this mean that I am transferring ownership of my domain to NameStick.com?

Absolutely not! You are still the owner of your domain, and retain full administrative control at all times through our EZ Manager.

Domain Transfer Glossary

Registrar: A registrar is a company that registers domain names.

Registrar Transfer: A registrar transfer is the process of moving the registration of a domain from one registrar to another.

Losing Registrar: The losing registrar is the registrar that a domain being transferred to another registrar is currently registered with. If your domain is currently registered with Network Solutions and you are transferring it to NameStick.com, Network Solutions is the losing registrar.

Registrant: The registrant is the owner of a particular domain name.

 

 


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